diff --git a/PROBLEMS.md b/PROBLEMS.md
index 7804487..309e9d6 100644
--- a/PROBLEMS.md
+++ b/PROBLEMS.md
@@ -1,19 +1,19 @@
 ## Self service. Try this first!!!
 
+First, check out [the status page](https://status.id.420129.xyz).
+
+If it's clean:
 1. Refresh the page.
 2. If that didn't work, keep refreshing the page (for at most 10 times)
 3. If still, wait a few minutes then repeat.
-4. Check out [the status page](https://status.id.420129.xyz).
-5. If you're still having issues [contact me.](README.md)
+4. If you're still having issues [let me know.](README.md)
 
-Please remember that due to nature of those kinds of services, issues are inevitable.
-
-Help below assumes you did this basic self service.
-
-**But generally, when something is really wrong, I already know about it.**
+Please remember that due to nature of "alternative frontends," issues are inevitable.
 
 ---
 
+**Answers below assume you completed the basic self service.**
+
 ## Hot issues
 
 ### Videos not loading on iOS
@@ -22,19 +22,18 @@ This is an Invidious issue. [github.com/invidious#2236](https://github.com/iv-or
 For now, you can go into [Settings](https://id.420129.xyz/preferences) and change *Preferred video quality* to something other than DASH.
 
 ### API, apps, integrations, etc. not working
-API is restricted due to abuse. \
-Right now the focus is on getting a working instance. Then we'll think about the API.
+API is restricted due to abuse. This is necessary if we don't want the instance to be blocked. Yes, Invidious abuse is real.
 
 ---
 
 ### Download not working
-This is an Invidious issue. [github.com/invidious#5218](https://github.com/iv-org/invidious/issues/5218)
+Downloads are disabled. This instance is for humans, for watching videos. Use a service designed specifically for downloads, like [cobalt.tools](https://cobalt.tools) or yt-dlp.
 
 ### Premieres or live streams not loading
 This is an Invidious issue. [github.com/invidious-companion#7](https://github.com/iv-org/invidious-companion/issues/7)
 
 ### Cannot play age-restricted videos
-Because a YouTube account is needed to view such videos, it will not play on Invidious.
+Because a YouTube account is needed to view such videos, they will not play on Invidious.
 
 ### No subtitles
 It might be an Invidious bug, but I'm not sure and there's nothing about it on issue trackers.